| Position | Account | Training Date | Target |
|---|---|---|---|
| Technical Support | US Computer | 1 Sept | 23 |
| Customer Service | US Travel | 1 Sept | 9 |
| Customer Service | US Retail Account | 1 Sept | 18 |
| Customer Service | Dial up Account | 1 Sept | 23 |
| Customer Service | NZ TelCo | 5 Sept | 12 |
| Customer Service | US Financial | 8 Sept | 15 |
| Customer Service | US Financial | 8 Sept | 10 |
| Customer Service | US Financial | 8 Sept | 33 |
| Customer Service | Airline | 8 Sept | 24 |
| Customer Service | Radio | 8 Sept | 25 |
| Customer Service | Sales | 8 Sept | 30 |
| Technical Support | US Computer | 8 Sept | 24 |
| Technical Support | Dial Up Account | 8 Sept | 28 |
| Customer Service | NZ TelCo | 12 Sept | 26 |
| Techical Support | Dial Up Account | 15 Sept | 28 |
| Customer Service | Radio | 15 Sept | 15 |
| Customer Service | Video Rental and Entertainment | 15 Sept | 61 |
| Customer Service | US Retail Account | 15 Sept | 18 |
| Customer Service | US Retail Account | 15 Sept | 10 |
| Customer Service | Sales | 15 Sept | 16 |
| Customer Service | US Financial | 15 Sept | 10 |
| Customer Service | US Financial | 22 Sept | 35 |
| Customer Service | Sales | 22 Sept | 15 |
| Customer Service | US Retail Account | 22 Sept | 18 |
| Customer Service | Dial up Account | 22 Sept | 23 |
| Customer Service | TelCo | 22 Sept | 15 |
| Customer Service | Video Rental and Entertainment | 29 Sept | 63 |
| Customer Service | US Financial | 29 Sept | 15 |
| Customer Service | US Retail Account | 29 Sept | 18 |
| Customer Service | Consumer Account | 29 Sept | 23 |
| Customer Service | Dial up Account | 29 Sept | 29 |
| Customer Service | Sales | 29 Sept | 15 |
| TOTAL | 727 | ||